jili jl Privacy Policy – How We Handle Your Personal Data

When you register for a jili jl account, we collect the personal details you provide, including your full name, date of birth, mobile number, email address, and a government-issued ID for identity verification purposes as required under Philippine regulations. During normal use of the platform, we also collect transactional data such as deposit and withdrawal records, bet history, game session logs, and the payment methods you use — including GCash and Maya account references. We automatically gather certain technical information when you access our platform, including your device type, operating system, browser or app version, IP address, and general location data derived from your network connection. This technical data helps us maintain platform security, detect suspicious activity, and ensure that our services are delivered correctly to players across the Philippines. We may also collect communications you send to our support team, including emails, chat messages, and any documents you submit as part of an account verification or dispute process. We do not collect sensitive personal information beyond what is strictly necessary for account operation, regulatory compliance, and responsible gaming obligations. All data collection is conducted in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.

The personal information we collect is used primarily to create and manage your jili jl account, process your deposits and withdrawals in Philippine pesos, verify your identity and age eligibility, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited promotional messages unless you have opted in to receive them. Your gameplay and transaction data is used internally to monitor for fraud, money laundering, and other prohibited activities, and to fulfil our reporting obligations to relevant Philippine regulatory authorities. We also use aggregated, anonymised data to analyse platform performance, improve our game offerings, and understand how Filipino players interact with our mobile interface. If you have enabled responsible gaming tools such as deposit limits or session reminders, we use your account data to enforce those settings accurately and consistently. We will never sell, rent, or trade your personal information to third-party marketers or unrelated businesses under any circumstances. Any use of your data beyond what is described in this Privacy Policy will only occur with your explicit consent or as required by applicable Philippine law.

jili jl does not share your personal data with third parties except in the limited circumstances described here. We work with trusted service providers who assist us in operating the platform — including payment processors, identity verification partners, and cloud infrastructure providers — and these partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may disclose your information to Philippine government agencies, law enforcement bodies, or regulatory authorities when we are legally required to do so, or when disclosure is necessary to prevent fraud, protect the safety of players, or comply with a valid court order. In the event that jili jl undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with other gaming platforms, advertising networks, or data brokers. All third-party partners we engage are assessed for their data protection standards before any data sharing arrangement is established. If you believe your data has been shared inappropriately, please contact us immediately at [email protected] so we can investigate and respond.

We apply industry-standard security measures to protect your personal data, including encryption of data in transit and at rest, access controls that limit who within jili jl can view your account information, and regular security audits of our platform infrastructure. Your account is protected by password authentication, and we strongly encourage all players to use a unique, strong password and to enable any additional security features available in their account settings. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — typically a minimum of five years following account closure for financial and identity records. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised in accordance with our internal data retention schedule. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the timelines and procedures required under the Data Privacy Act of 2012. You are responsible for keeping your login credentials confidential; jili jl will never ask you to share your password via email, chat, or any other channel. If you suspect unauthorised access to your account, please contact [email protected] immediately.

As a Filipino player and data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, which is the purpose of this Privacy Policy. You also have the right to access a copy of the personal data we hold about you — to request this, please contact us at [email protected] with your account username and a description of the information you are requesting. You have the right to correct any inaccurate or incomplete personal data in your account, and you can update most details directly through your account settings or by contacting our support team. Where we are processing your data based on your consent, you have the right to withdraw that consent at any time, though this will not affect the lawfulness of processing that occurred before the withdrawal. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data subject requests within the timeframes required by applicable Philippine law.

jili jl may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players via the email address on their account and update the effective date shown at the top of this page. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. Continued use of the jili jl platform after any updated Privacy Policy takes effect constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and contact [email protected] to request account closure. Minor clarifications that do not materially affect your rights may be made without specific notification. The most current version of this Privacy Policy will always be available at this page.